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  1. #13
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    Just received the answer from Vodafone, as expected this is the classic situation where both parts are pointing at the other...

    Here is a copy of my request, followed by their answer:

    Dear Sir or Madam,

    First of all, please apologise for this email in english, but my dutch is terrible...

    I would like to report a fault that affect myself and all my colleagues using a vodafone data subscription.
    The access of mobile online game "Pocket Legends" is blocked since yetserday evening.
    Using another provider or direct WiFi connection is fine, but using Vodafone 3G we can't access it anymore.
    Here are the required routes to access this service:

    resolve dns entries for auth.pocketlegends.com
    establish outgoing tcp connections on ports 80, 443, and 4050-4100 to the following addresses:
    204.236.230.172
    204.236.233.29
    50.16.241.142
    50.16.241.214
    50.16.241.220
    50.16.241.225
    50.16.241.233

    Kind regards,
    XXX


    Vodafone asnswer:

    Dear Mister XXX,

    Thank you for your e-mail. You indicate that the game 'Pocket Legends' is no longer accessible over the Vodafone network.

    I am sorry to hear you are having trouble accessing the servers. There has not been any recent change to our network structure. We pass data unrestricted, and have no bars set on the domainname / IP-addresses you provided. It is possible that compression affects the accessibility of the game, but again, there has been no recent change to that. I advise you to take up your complaint with 'Pocket Legends', as I am unable to assist you any further.
    If you have any questions, go to Mijn Klantenservice in My Vodafone and add your message there or reply to this e-mail.

    Kind regards,
    Vodafone Customer Services


    So if nobody is willing to fix this problems that occurs after recent changes (as I read in another post from dev that they are using new IP addresses), it seems this is over for us.

    Cheers.
    Last edited by Sukhumvit; 12-03-2010 at 03:15 AM.

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