Originally Posted by
Carapace
To chime in regarding Snowball, Snowball will be back in the stable this holiday season for the same price as last year.
First let me reiterate what Samhayne has stated in that we are definitely sorry for the miss-communications involved. Some of the posts involved and being quoted were made before we had designed and began working on the winter content for this year, and as a result the plans have changed as it grew in awesomeness to accommodate what's best for the game. We hope when the content is released next week that everyone enjoys playing it as much as we enjoyed creating it!
Regarding the Arlor vanities situation, we feel we have gone above and beyond for a typical seasonal update this time around and we believe everyone will find a lot of entertainment in it. As part of the event there are a lot of collectible and unique content in regards to pets, weapons, armors, vanities, and other elements not yet highlighted by Samhayne. In our developmental opinion, the creation over the passed few months on this winter content has negated a need for the Arlor sets to return. This was a decision we made to preserve the rarity of the vanities already in the game from last year, as well as bring new vanities to everyone. It's a very difficult thing at times catering to the number of players and gamers we have playing our games, and as everyone is no doubt aware it is not possible to please everyone. What we do decide, almost always is in the best interest of the game to the best of our knowledge and understanding.
As the die have already been cast, let's explore a potential follow up situation. Recanting on this decision and returning the Arlor sets would only serve to anger or antagonize an already delicate situation with yet MORE confusion and distrust. Player's that are currently happy would become angered, and angered players would become happier (briefly), and no one would know which way was up in terms of what else may come, go, stay or remain. After it went live all of the merching tied to the decision as well as other social factors would create a more horrendous situation for everyone involved as gold continues to change hands based on things discussed on the forums, fluctuating at an unknown rate as the need to appease different opinions and concerns at the same time becomes an impossible thing to juggle. The fallout of changing the decision again would be monumentally awful for both us and for you, the players. We have to be firm this time and commit to not bringing them back.
Thanks for your patience and understanding, and we will work very hard to make sure this type of situation does not happen again!
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