Zylx, thanks for your post. Hopefully I can shed a little more light on how the "back burner" works. Actually in some ways, it works a lot like was suggested above. At any given time, there are a number of developers working on the big updates and new content for our live games, and a smaller number working to fix bugs and implement player suggestions and feedback. For example, while developers were working on new content for AL, another developer was creating the much requested new cap for Pocket Legends. What is hard to perceive is how small that group of developers is.
We are a company of around 50 people, but that includes administrators, artists, designers, accountants, analysts, web developers and more. Also, the devs are split into Live and Developing games. Some developers are working on improving the live games (Arcane, Pocket, Star, Dark and Battles) while some are working on creating the stuff we haven't released yet. When you consider all of that, it is easier to see how much work goes into cranking out as many updates as we do over the course of the year. It is a huge feat for our hard working developers!
Like MoloToha shows in his list of suggestions, we have slowly but surely been working in the ones we can. In Samhayne's producer's letter he announced Ankhs, a new way to buy revives in game without using platinum. The guild log is another player suggestion that will be in soon. And, the halloween event is already in the works, taking into account all of the feedback from the Ursoth's assault event. Skill system? Another good example of something we are building using all of the feedback we received from YOU, the players. All of this, even while we were working on the new arena and Planar tombs that will be out soon. We ask that you understand this and know that while, of course, we have to make profit to keep our games running, we know that our game is nothing without happy players. And we will do everything we can to make sure you stay happy.
But, please understand that we have to stay realistic about how much we can do over any period of time.
Never stop sending in your suggestions and feedback. We always hear them and will continue to take each and every one into consideration as we go.
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