Fair criticism (as per usual), Trolzerkeinstein.
As one of the owners of this game I'd like to offer my response to your assertions / accusations.
On slots. We aren't "baiting" you with slots. If you don't like emptying your inventory every time it fills up you can buy more and it'll help to alleviate that situation. When I read the term "baiting" I see it as some sort of scheme where if you buy the thing you don't actually get what you paid for. This isn't the case: you do get what you pay for when you buy slots. We made the switch from totally 'free' to 'paid' because this feature is something that paying players will buy - and we are running a business.
On the gear you get from locked crates. You don't actually have to spend Platinum to get the gear. You can trade for this. I am sure you know this - nevertheless you indicated that there was no way to get the gear that you want apart from spending Platinum... and that just isn't true. As for getting non-class-specific items, we often provide class-specific locked event crates in the Store. Loot lists and guaranteed loots for these are class-specific and are intended to alleviate this specific problem.
On awakenings. Yes this is a means for Spacetime to earn revenue. Pity system is not in the cards for this. We did an 'enchantment locking' system in Pocket Legends but we did not like the results from a business perspective so that's also off the table for Arcane Legends.
On vanity items. I don't think you are criticizing us with your comments. Seems like you are just saying that you don't ascribe a high dollar value to cosmetics (sometimes?). This is totally fair and expected. Vanity item values are wildly subjective. Your initial comment is most relevant: you don't need vanity items to progress in the game. You do seem to have a beef with players that compete to get limited edition stuff - and I can understand your concerns and the frustrations of trying to purchase a limited edition item that sells out in a matter of seconds.
On gold conversion. We have revised the gold packages before and we'll do it again. Given the actual game data, I don't buy your assertion that upwards of 80% of our players are black market sellers - but this is the place to make those kinds of statements without being vigorously fact-checked... so don't mind me :-)
My general impression of your feedback is that there are no effective ways to monetize our product without being seen as devious. Perhaps strictly allowing 'donations' would alleviate this but I feel that somehow this would also be seen as an evil gimmick (by those with less fair-minded perspective). Nevertheless I appreciate you taking the time to share your concerns with us.
Best wishes!
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