Sometimes I think people forget that this is an entirely free game, with an exception of data/WiFi charges accrued. The people at STS are employees like any other service offered, like landscapers with electronic knowledge haha. They have a job to do, except they offer it FREE OF CHARGE. Regardless of the tactics and messages they deliver to earn a paycheck thru in game currency, they still ULTIMATELY offer their services for free to the majority of players....
Keep in mind they have to present information in a strategical manner.. Not saying too much, but also giving leads to keep people interested. As well as sales pitches to feed their families.
Courteous feedback would probably get a lot more praise and consideration than uneducated rambling with hostile intentions.
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